Ivan Chiu

Project Management | Data Analysis | IT Solutions | Supply Chain | EDI

CORE COMPETENCIES

  • End-to-End Technical Project Lifecycle Management
  • IT Infrastructure & System Integration Projects
  • EDI Implementation
  • Cross-Functional Stakeholder & Vendor Management
  • Budget Planning & Resource Allocation
  • Risk Assessment & Mitigation Planning
  • Agile, Waterfall & Hybrid Methodologies
  • Cloud & Enterprise IT Solutions (AWS, Telecom, Network)
  • Data Analytics (Power BI, SQL, Python, ETL)

CERTIFICATIONS & AWARDS

PMP - Project Management Professional

AWS Certified Solutions Architect – Associate

IBM Data Analyst Professional Certificate

Certified Scrum Master (CSM®) - Scrum Alliance

Hong Kong Distinguished Salesperson Award– HKMA


EDUCATION

AEC / DEP Computer Graphics
Rosemount Technology Centre (Montreal, Canada)
2021 - 2023

Bachelor of Communication
Jinan University (CN)
2007 - 2010

Summary

PROFESSIONAL SUMMARY

PMP-certified Technical Project Manager with over 8 years of experience delivering enterprise IT solutions, system integrations, and cross-functional technology initiatives across North America and Hong Kong. Proven ability to lead full project lifecycles including requirements gathering, planning, execution, risk management, stakeholder coordination, and post-implementation support.

Strong background in IT infrastructure, EDI integration, cloud solutions, and supply chain systems. Experienced in managing vendors, aligning cross-functional teams, and ensuring projects are delivered on time, within scope, and ensuring projects are delivered on time, within scope, and within budget.

PROFESSIONAL EXPERIENCE

Data Analyst & Operations Support | SEG Products Canada
July 2023 – Present | Montreal, QC, Canada
  • Manage project timelines and deliverables for enterprise IT and operational initiatives.
  • Facilitate coordination between business stakeholders and technical teams to ensure clear requirements and project alignment.
  • Track project milestones and ensure adherence to scope, budget, and quality standards.
  • Support procurement processes and vendor coordination for technology deployment projects.
  • Lead budget forecasting and expenditure tracking for the Utility Rebate Program.
  • Conduct POS and inventory data analysis to generate business insights, support promotional planning, and optimize replenishment strategies.

Business Development Specialist | VPIDG Business Inc
Feb 2023 – Jul 2023 | Montreal, QC, Canada
  • Evaluating and negotiating with vendors for the most suitable and cost-effective products and services.
  • Responsible for maintaining project timeline, ensuring milestones are met on time and within budget.
  • Identify, originate, and secure procurement contracts, including scope definition and negotiation.
  • Develop strategic direction and roadmaps to achieve business targets and strategic goals.

Project & Account Manager | CITIC Telecom CPC
Nov 2017 – Nov 2020 | Hong Kong
  • Managed full lifecycle delivery of cloud solutions and infrastructure upgrades.
  • Facilitated project management for all ongoing and newly deployed projects.
  • Served as technical liaison between engineering teams and regional stakeholders.
  • Provision of consultation and analysis for IT solutions.

Account Manager | Hong Kong Telecommunications Limited
May 2016 – Nov 2017 | Hong Kong
  • Proactively exploring new business opportunities to maintain customer revenue.
  • Offering professional advice on fix-line telecommunication and cloud solutions.
  • Proven track record in channel development to consistently achieve commercial targets.

Enterprise Solutions Specialist | SmarTone Telecommunications Holdings Limited
Mar 2015 – May 2016 | Hong Kong
  • Managed full lifecycle delivery of telecom and cloud solutions.
  • Served as technical liaison between engineering teams and regional stakeholders.
  • Provided IT solution advisory to new prospects and existing clients by identifying customers' immediate and long-term needs.

Marketing Specialist & Account Manager | ASUS Technology (HK) Ltd
Sep 2010 – Mar 2015 | Hong Kong
  • Coordinated cross-functional product launch projects involving supply chain and regional teams.
  • Managed timeline tracking, budget allocation, and stakeholder reporting.
  • Supported system and process improvements across distribution channels.
  • Collaborated with regional teams to align execution plans with corporate objectives.